Is any other tax exempt entity (education, government, non-profit) having trouble paying for Adobe Creative Cloud service without paying tax?
I have jumped through hoops and spoken with nearly countless customer service reps, I was even given a direct line to a representative. After weeks of wasted time and energy explaining the need to be tax exempt I was told that the Creative Cloud Service cannot be billed without tax even though my account is tax exempted. The only suggested solution from Adobe was that they could refund the tax paid at the end of the year. Very frustrating. 
I am curious how other goverernment agencies, higher education institutions and non-profits are addressing this?