I just bought the service and trying to log into the clould for the first time. There are no error messages when I enter my user name and password so I assume they are correct. Then I am asked for a birthdate. I enter it and see this message:
"We're sorry, but something seems to be wrong on our end. Please try again later. "
I did try again later. I tried the next day. I am still getting this message. What is wrong?