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CC for Teams: Seats vs. Devices

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This issue has been raised before. I tried speak with a representative about this, but I couldn't seem to get some very basic concepts through her head and she refused to escalate the phone call to someone with better product knowledge, or <GASP> the ability to provide some feedback in hopes of fixing this problem.

 

I have a small development company with many part time employees, only a portion of them are designers. We have several computers in our office, and they are used on a first come first served. Our basic need is to allow any worker to access Adobe CC on any computer in the office without buying an excessive number of licenses that can't be used simultaneously.

 

I called to upgrade to CC for Teams thinking this would provide the needed flexibility, but the sticking point for me is the definition of a "seat". I expected a seat to be "a person actively using the product" and that the licensing server would restrict the use of the product to "one active user per seat" regardless of how many computers the software was installed on. In fact I worked at Sun Microsystems in the 90s and Adobe Photoshop was provided using this exact same licensing scenario.

 

Installation is apparently limited to two computers even if you have the CC for Teams subscription that comes with a license management tool. This makes absolutely no sense. I'm happy to buy multiple seats in order to have the flexibility of using any computer in the office. I'm just hoping someone at Adobe who "gets it" will see this and resolve this issue.

 

Chris


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