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Special Offer not available

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I keep being sent emails by Adobe tellign me that there is a special price available for Creative Cloud for existing users.  When I try to sign up, I am told that I don't qualify.  I have registered copies of Lightroom, Photoshiop Elements and Premiere Elements, all latest versions.  I understand that the elements versions do not qualify as they are not part of Creative Suite, but Lightroom should.  Does anyone know what's going on here.  Firstly, I think I should be eligible and secondly, I resent being sent emails telling me that there is a special offer available that I am not eligible for!


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