This is killing me. How can I have spent almost an hour and yet for the life of me, cannot find anywhere on the Adobe site that will let me view, print, download invoices for our monthly subscription payments? I go to My Orders, but all that is there is our initial Creative Cloud subscription payment. Can't find previous months payments anywhere.
Why is this so difficult?
Every month or so our accounts department is on my back asking for the invoices so they can match it up with the company credit card records. And every time, this is an issue.
Most companies we work with send an invoice paid email with the invoice attached as a PDF. Isn't that better than the standard Confirmation: We received your Adobe Creative Cloud payment email that gets sent out? What good is it if we can't find any reference for such payment?
Sorry guys, I'm just really furious that I am wasting so much time on such a menial task while I have deadlines looming.
Also, it's been over 30 minutes and I'm still waiting for the 9 minutes web chat said it would take for an operator to get back to me.