2 issues.
#1. Was using Adobe Media Encoder (part of my creative cloud subscription) .. it kept saying i needed to activate it all of a sudden.. so (am on a mac) dragged it to trash, and went to adobe application manager to re-install, all of a sudden, it's not there. So then went to online https://creative.adobe.com/apps to download it.. it's not there either! What do I do?
#2. ADOBE YOUR ONLINE SUPPORT SUCKS. I contacted these online chat people in India 3 times and each time they disconnected me or screwed it up. WTF. seriously. You have officially gone down in terms of reputation with me.
Please help.
As per the support issue, i'll deal with some Adobe Exec separately for that.
thanks