I just signed up to use the trial version of inDesign, with a new adobe id. It tells me i'm maxed out on the subscription and to use another id. This is a new id, i sign in and it asks for a serial number which i don't have. It tells me i'm on 2 other computers but it's a new id so i'm not sure why it thinks that way.
I'm so frustrated, i've chatted 2x with customer service, one of the told me he had no clue and come back later. The other one said, just purchase the sub. This really defeats the purpose of a trial, since i've never used inDesign and wanted to see if it would be easy to use. I'm also now scared to pay a 1 month fee to try and spend 3 days trying to log in. I've looked in the forums for help, used downloaded cleaner and uninstalled. I was excited about playing with the CS on the cloud, but know i'm just frustrated. Wouldn't a 30 day comp sub solve the problem, which if it works i would commit for the year, i suggested it to the CS chat, and no answer.....
HELP?