Hi,
I'm on Day 2 of attempting to install Creative Cloud and not enjoying the problems I'm having.
Firstly, am I right in thinking that I can't open a private, written support ticket with Adobe anymore?
My problem is that InDesign CC asks for a serial number when I run it after Creative Cloud installation.
I've attempted to follow the advice here:
http://forums.adobe.com/thread/1234635
1. I'm not having problems reaching an activation server
2. My billing address is correct and my payment information is correct
3. When I log into creative cloud in a clean cache web browser I am not asked my date of birth
I have been able to install (and open) Adobe Acrobat Pro and Bridge under CC – InDesign is the third app I tried.
If any Adobe STAFF would like to suggest a next step, I would be grateful.
Thx, Christian