Quantcast
Channel: Adobe Community : All Content - Adobe Creative Cloud
Viewing all articles
Browse latest Browse all 69432

Do you have to uninstall previous versions of the creative suite before downloading the creative clo

$
0
0

I have sucessfully downloaded and installed Photoshop, Audition and Acrobat 11 from the creative cloud suite. However once I try to open the applications i.e. Photoshop and Audition I get the 'send error report' and the applications close.

  1. I have already got an earlier version of Photoshop that I purchased in Creative Suite 2 and was wondering if I need to uninstall previous versions of the applications. I now cannot even use the older version of Photoshop as this will not open either.
  2. I have no previous version of Audition installed on my computer however the same issue occurs. Send error report on opening.
  3. None of these errors occur with Acrobat which works fine eventhough I have previous versions installed.

 

My apps are not working and will have to consider cancelling my subscription to the creative cloud if I cant sort this out?

Help!!


Viewing all articles
Browse latest Browse all 69432

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>