Can no longer access Cloud products [was: Problem]
I just paid my monthly fee and right after receiving my payment confirmation I can no longer access the products.
View ArticleI need help activating a trail that we then purchased via credit card over...
I need help activating a trail that we then purchased via credit card over the phone.
View ArticlePhotoshop cs 6 upgrade questions
What will happen when I download and want to install photoshop cc ? I presently have cs6 installed with a ton of plugins and want to continue to use them. Will it belie older versions where you have...
View ArticleWhere can I install my free space in the cloud? [was: Setting up]
where can I install my free space in the cloud?
View ArticleDo I need to uninstall CS6 perpetual to get Monday's CC versions?
I have a CS6 suite installed. AAM is showing those applications as up to date. It does not show and will not install the CC updates to CS6. Do I need to uninstall the CS6 suite from Windows7 uninstall...
View ArticleChanged credit card not working
Hi,some days ago my credit card got hacked so the bank blocked it. It happened the same day of the month Adobe was billing Creative Cloud. Apps worked until today, so I hoped the charge was done...
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Creative Cloud disable / old credit card lost and new credit card problem
Hi everyone, I lostmy creditcard that allowsthe samplestomyCreative Cloudmembership. CreativeCloud isnowdisabled. My nextsampleis July 10,2013I receiveda new cardbutcan notupdate mybank details. What...
View ArticlePurchasing CC from Indonesia
Hi, my name is Satya and I live in Jakarta, Indonesia. I'm using my employer's subscription who lives in USA to able to use CC. Due some reasons the company cannot continue running the business and...
View Articlecreative cloud software says my free trial has expired, but I have a paid...
my creative cloud software says my free trial has expired, but I have a paid subscription and money was taken out of my account so I know it is paid. help!
View ArticleCreative cloud installer repeatedly fails to launch. [was: What is this crap?]
Just paid for creative cloud and the installer repeatedly fails to launch.
View ArticlePaid for plan but my account still says I'm a trial member...???
2 questions 1 - I just bought a Creative Cloud for teams membership, which now that i look at it I should have just chosen individual...can I be "downgraded" to an idividual plan? (I am a CS5 owner) 2...
View ArticleAccount Activation is Down: Here is the support response from Adobe...
This morning I upgraded by CS6 trial to the Paid Creative Cloud subscrtiption. Still hours later I am being prompted for serial numbers for APPs.No I do not have a modified host fileNo I do not have...
View Articlekeep being prompted for a serial number
I launch any adobe app and am prompted to license the product. I log into my acct but still get asked for a serial number. I've done all updates and logged in and out of AAM but none of that has...
View ArticleHow can I tell how much time left I have on a suscription?
I suscribed to flash some weeks ago. I don´t need it anymore and want to unsuscribe. However, when I log on to my account there is no record of me ever suscribing to it. How can I contact an Adobe...
View Articlecannot get cloud to activate
I used the trial version of photoshop and illustrator. The trials expired and today I paid for the cloud. Now neither will launch.. says trial expired, and I downloaded the manager and most of those...
View ArticleWhat happened to Adobe Captivate?
I have downloaded Adobe CS6 CC and I don't have Captivate. Has it been replaced by another program? Thanks in advance. S.
View ArticleAcrobat XI Trial sign in issues [was: Help!]
I am trying to use the trial Adobe XI, and it tells me to sign in. I click the link, and it tells me to connect to the internet and retry.
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Problem update Photoshop 13.1.2 creative cloud
Problems to update photoshop spanish version creative cloud Error (U44M1P7)Error log file location: / Library / Logs / Adobe / InstallersAttached picture, please correct grateful, I remain attentive to...
View ArticleLightroom 5 does not appear in the AAM [was: Lightroom 5]
Why does Lightroom 5 not show up in Application Manager. I have tried downloading from the Adobe.com site and that does not work either.
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