Renew Subscription Errors (Possible Solution)
After I installed the Adobe CC collection I was getting the "Renew Subscription" prompt loop. I tried to get the issue fixed twice through customer support to no avail. One of the customer support...
View ArticleI cannot access my work on my cloud drive.
As of this this afternoon when I tried to get my files off my cloud drive, I can't get them. Used to have access directly from Windows explorer but that's gone.
View ArticleNone of the adobe CC apps will open
I installed AE CC and it would open. So i unistalled all pre-existing CS6 apps. Then re-installed AE CC, it worked. I then installed Pr, Ps, Ai, Sp, ect... now nothing will open. I click on the app...
View ArticleApplication Manager failed to install
I'm trying to download Flash, but I'm being asked to update my Applications Manager. However, it keep recieving an error. I've shut down all applications and restarted my computer. I'm not sure what...
View ArticleInstallation Failure
I signed up for the "Creative CLoud" and got the "Welcome" e-mail. Clicking on "Getting Started" took me to the Download page. When I started the Download process, the "Adobe Application Manager"...
View ArticlePhotoshop CC appears to have an older version of ACR ???
The newest version (8.1) says its needed to work with CC, but the CC comes with 8.0 and there does not appear to be a way to update it???
View ArticleDeploy Adobe CC to team members without email address
I have purchased seven Adobe CC seats and have a question about deploying those seats to seven workstations. Each user does have their own workstation, however, most of them do not have their own email...
View ArticleCS6 versions not showing up in Extension Manager CC
I have several CS6 versions sitting along side CC versions now but none of the CS6 software show up in the new Extension Manager. Does that mean I can't install plugins to the CS6 versions anymore?
View ArticleActivate After Effects and Premiere Pro CC
Good day, I have a membership in the Creative Cloud, but I can't activate the apps. I signed in with my Adobe ID, and I checked that my account is active, that it still doesn't work. I already changed...
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Serial Number? Running as trial
It seems like a pretty common thing. Phone Support has already hung up me and I don't have time to hang out and wait again so I'm going to post for the time being. Bought the CC today. I previous had...
View ArticlePhotoshop keeps asking me to renew subscription even though it's up to date.
Photoshop keeps asking me to "renew your subscription", even though it's up to date. When I click "Try Again" it says "Thank You Your subscription to Adobe Photoshop CS6 is now active. Click Continue...
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Photoshop CS6 Renewal Problem -- Infinite Subscription Screen?!
So, recently I had a problem with credit card fraud. I got a new card, therefore, I had to change my credit card info on my creative cloud subscription. I renewed (changed) it probably around 2 and a...
View ArticleWhat is included in a single app CC subscription?
Adobe has decent information about what is included in a full subscription but I'm having diffuculty finding exactly what is included (or excluded) in a single app (e.g. PS CC) plan. I see this: 20GB...
View ArticleChange Language
Hello, when I installed the Creative Cloud I did it in enlglish but my apps are installing in spanish, how do I change them to english?
View ArticleCreative Cloud on multiple computers
Can I install CC on both my laptop and desktop computer with one subscription?
View ArticlePhotoshop Plugins in Creative Cloud?
Can I use my Photoshop plugins, such as Portraiture or Retouch Me, in Creative Cloud?
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Ps CC System Requirements
Someone at Adobe may wish to correct the Windows requirement at Photoshop CC: Adobe Creative Cloud. Windows 7 SP2 does not exist nor does Windows 8 SP1.
View ArticleCC Apps not showing as installed.
I have installed (nearly) all of the available CC apps, but only a few are showing up as installed. How can I make all of the installed apps show up under "My Apps" instead of "Find New Apps"?
View ArticleConfiguration error 213:5
Upgraded to CC on desktop (Mac pro-10.8.4) and laptop (MacBook pro-10.8.4) everything works fine on the dtop machine but I get the following message on the laptop Configuration ErrorA problem has...
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