How do I change my Adobe ID to my current email address?
Hi, My Adobe ID is using an old email address I don't want to use any more. How do I change it to my current email address? I tried to change the email address in My Information area to my current...
View ArticleNeed help for overcoming download failure.
Just signed up for a 'one app' access so I can upgrade my CS6 software on the Windows 7 Laptop and Windows 8 PC. The system directed me to click on the 'trial' button which then proceeded to download...
View ArticleWindows 8 Creative Cloud desktop failed to install
I have been trying to install the new CC applications all day on my video editing computer running Windows 8. When trying to update the Creative Cloud installer it would go to about 3/4 on the...
View ArticleApps installed from disk, but Application Manager shows them as not installed
I have all Creative Suite (Master) apps installed from disk, but Application Manager shows them as not installed. Why?
View ArticleWhat Do I Do If I Won't Have an Internet Connection for More Than Seven Days?
My CC monthly subscription renews every month on the 7th. In my experience, it seems like my applications are verified/check in with Adobe on the 8th. However, next month, I'm leaving on a trek on...
View ArticleCan't create a text box with type tool
Don't know what I've done. Maybe if I could return the whole project to defaults I could do it. I suddenly can't create a little text box in a column that already holds threaded text. The layer isn't...
View ArticleIdea to get people onside with Creative Cloud - Transparency
In order to get people invested in the Creative Cloud idea Adobe needs a section of the site (which is also integrated into the Creative Cloud app) that shows the progress of feature development. There...
View ArticleIndesign has stopped working.
I Activated Creative Cloud membership a few days ago. Installed Indesign first and it worked fine. I Installed all the rest of the applications and now InDesign no longer works. It starts up and goes...
View ArticleNo Audio from video clips even after rendering (After Effects CS6)
Basically, it seams that whever i import a video clip from my digital camcorder, first of all my clips do not play sound when in the editor itself even when using RAM preivew and also when i render out...
View ArticleinDesign CC
I delete inDesign CC after installing and now I can use it anymore. How can I reinstall it?
View ArticleBilling information
I'm unable to access my Billing information tab as it disappears when the My Adobe page loads.
View ArticleCloud Desktop App is blank?
Just updated the cloud desktop app and now it loads blank. I can't sign in or download programs anymore. I tried uninstalling and reinstalling it and still nothing. How do I fix this?
View Articlecc updated after old card expired
how do i get adobe to take payment for the month my subscription was due on the 28th june just returned from holiday and updated details but cannot find anywhere to get adobe to take the payment so i...
View ArticleCreative Cloud application closes when I click elsewhere in Windows 7
While running the Creative Cloud application in Windows 7 64-bit, and it is open on my desktop if I click anywhere else, e.g. on another app or even on my desktop background, the Creative Cloud...
View ArticleAdobe Application Manager Installation stuck on "Preparing Files"
Help. It's stuck on "preparing files"
View ArticleReceipts
I can't find the receipts of my account. If I go in "My orders" there's only one transaction, but I paid for three times.
View ArticleCreative Cloud for Linux (Ubuntu)
Why not? So many Adobe users must use Windows soly for Adobe. Google is 100% Ubuntu users. They seem pretty on top of things. Why not follow? Market share not making it worth it to you Adobe? Not...
View ArticleAdditional CC Seats and Existing User
I purchased some new Creative Cloud seats. One of my users is currently under a Creative Cloud subscription which expires September 4. Is it advisable to wait until the September date to send her an...
View ArticleCreative Cloud says it is installed on more than two computers, but it is not.
I am unable to use my Creative Cloud software on my second computer, because it says the software is already installed on two computers. However, this is incorrect. What could cause this, and how do I...
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