How do I install Creative Cloud on 2nd computer? It does not show up in my...
How do I install Creative Cloud on 2nd computer? It does not show up in my application manager
View ArticleIs the $49.99/month annual contract charged all up front or actually $49.99 a...
Is the $49.99/month annual contract charged all up front or actually $49.99 a month over the year?
View ArticleIs the WIFI Wien in Austria accepted as an educational institution?
hi,is the WIFI Wien in Austria accepted as an educational institution? Can I as a teacher from the WIFI Wien buy the creative cloud teacher edition?
View ArticleCan't see creative cloud traning videos on an iPad
Previously I have seen many training videos on my iPad. Why can't I see any of the videos on the iPad? Søren
View ArticleIs it possible to create a creative cloud team between educational customers...
education team work together with "normal" team?
View Articlecan I put creative student edit cloud on two of my computers
can i put creative student edit cloud on two of my computers
View ArticleIs there a program to edit MP3 files?
Is there a program to edit MP3 files? I am recording my old records to hard drive to preserve the music. Sometimes, the software will record two songs from an LP as one track, or there's excessive...
View ArticleI need to downgrade Acrobat!
Hello, I am an individual subscriber to the Creative Cloud. I use a plug-in called FusionPro for my work, and it isnt currently versioned for Acrobat 11... I was wondering if there was a way I could...
View ArticleIncorrect percentage of storage space
(MBP user) When I click my cloud icon at the top right, it indicates that I have used 26% (5.3 GB) of my allotted storage space on the server. However, there are no files present in my CC folder. Why...
View ArticlePhotoshop asks for serial number even when I sign in with my Adobe ID
I have a Creative Cloud membership and I have installed Photoshop and Illustrator. Illustrator works fine, but when I run Photoshop it asks me to license the software. I sign in with my Adobe ID, but...
View Articlesubscription credit card update broken
Dear XXX, Thank you for subscribing to Creative Cloud membership (one-year). The credit card used for your subscription will expire soon. Please log in at...
View ArticleCreative cloud was placed on my computer in error. How do I delete it? Thanks
Creative Cloud was downloaded to my computer in error. I have no need for it at this time. I have attempted to uninstall the program however it will not let me do so. What do I have to do to delete the...
View ArticleCloud clients vs. Team Ready Clients getting mixed up
Before getting a Team Ready license going for the various PCs and Macs in my department (5 seats,) I had already purchased a Creative Cloud license for one of my Macs, which I also share on the Macbook...
View ArticleGeneral problems with CC!
My troubles started in Dec 2012. A paid normally my subscription, but on the website it viewed like my subscription is expired and I have 30 days to renew it.I manually paid the following bill, the...
View ArticleFeatures of Creative cloud 6
Hey.....I am a newbie and i wish to go for CS6. Based on your personal experience, can someone please throw some light on the various applications such as Dreamweaver and photoshop that are there in...
View ArticleWhy can't I access Adobe Media Encoder
I have been successfully using all of the apps in Creative Cloud much of the time. However, there have been some inexplicable issues. My account is current. I just received that verification. When I...
View ArticleSubscription trouble
I am trying to renew my subscription. Did billing info and got stuck on confirm, help?
View ArticleCreative Cloud login not working with Adobe Muse
Hello! I am trying to open Adobe Muse for the first time, using my Creative Cloud membership. I've installed the application, and when I try to open it, it says "Further account information is required...
View ArticleTrial wont work because of old one
I used a 30 day trial for Photoshop a couple months back, now when I try to use it with Cloud it tells me that my trial is over, what do u do?
View ArticleHow do I upgrade two single-app subscriptions to one Creative Cloud membership?
Hi, I have an InDesign and a Photoshop single-app membership but I want Illustrator too. So I was going to upgrade to a Creative Cloud plan - kind of merge the memberships together. The FAQ says to go...
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