Applications won't open, but some will
I am trying to open Premiere Pro on my Macbook Pro, but each time I do so the app freezes and says "Premiere Pro is not responding" and the computer forces me to force quit the application. I have...
View ArticleCreative Clouds in Ukraine
Hi there! I realise that Adobe Creative Cloud doesn't work in Ukraine. Am I right that it is becouse of difficults with cloud technology in Ukraine? So, here my question. Can I, living in Ukraine, just...
View ArticleHow can I change the ID on a computer?
Hi there,as an advertising agency we start using creative cloud before there were options for team licenses. So now we have 14 licenses on our computers.Now we reorganize our hardware. Some computers...
View ArticleWhat port(s)/protocol(s) are used to verify subscription status?
I'm behind a corporate firewall some of the time and my CC products return subscription errors as they can't seem to find the adobe servers.
View ArticleMedia Encoder won't open
Media Encoder CS6 crashed and now won't open at all. Any ideas how to fix it? I can't even find it in the programs to uninstall and re-install! Help! I have clients wanting videos encoded.
View ArticlePrevious trials and Creative Cloud
I have previously installed trial versions of Abode products. Now, when I try the Creative Cloud trial, it says my time has expired. Is there anyway to try the cloud before I buy it?
View ArticleWhy can I only see 'try' options in adobe cloud options
Hi I have registered for CS6 Cloud and when I click on Apps I only see 'TRY' options not Download options like my other office colleagues? Help please!
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Problems with synchronizing Creative Cloud
We have a problem synchronizing Creative Cloud on one ofe two iMacs. It worked fine for month, but synchronization stopped without any reason we can think of. It seems that the cc-folder is not...
View ArticleRenew your subscription keeps popping up even though Adobe received my last...
I started up Photoshop CS6 today and immediately received a popup window from Adobe entitled "Renew your subscription". I have Creative Cloud 6 purchased at the end of August and my last payment was...
View ArticleCreative cloud subscription renewal problems
I have not been able to access my creative cloud apps for the past 24 hours and yet my adobe account says I have used one day already....I renewed yesterday...I am completely frustrated with adobes...
View ArticleAdobe are stealing from me - I pay for Adobe Creative Cloud but when it...
Adobe Download Manager has stopped working on my PC which means I cannot install or update anything. I have tried repeatedly to call the UK Support Number 0207 365 0735 (Which was difficult enough to...
View ArticleI deleted my trial
I deleted my photoshop and illustrator trials from my mac, and now I have purchased creative cloud, but the adobe applications manager can't update them because they don't exist anymore, so I need to...
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HELP!!! None of my programs are working!
I updated my payment info about 40 min ago after a payment failure, but I'm still unable to use any of my softwares!! When I try to launch them, I get this message:And when I click "Try Again", I get...
View ArticleWhy Creative Cloud for Europe is so expensive?
Just curious why the price of Creative Cloud for Europe is 60% higer? Okay, maybe there are some taxes etc but World of Warcraft online game with the same business model charges pretty the same for...
View ArticleRobohelp in the Creative Cloud?
Is Robohelp currently available in the Creative Cloud and if not will it be in the near future?
View ArticleUnable to download Photoshop CS6 13.1
I am trialing CS6 and Creative Cloud for my office. One of the key features we are interested in is the "Copy CSS" in Photoshop. This is only availible in v13.1 and above. However Appliction Manager...
View ArticleDreamweaver CS6 crashes on attempting to open ember-1.0.0-rc.1.js
On Mac OS X 10.8.2 and 10.8.3, Dreamweaver CS6 crashes immediately upon attempting to open ember-1.0.0-rc.1.js or ember-1.0.0-rc.1.min.js. The file contents are not displayed before the crash. Has...
View ArticleMy Creative Cloud still thinks I'm on a trial and won't accept my serial number.
I have been set up with a seat on a Creative Cloud team and downloaded/started to use all apps. The second day in it's now saying that premiere has 29 days left of its trial period. I have clicked...
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