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Payment
Hi,I am just finnishing my Creative Cloud payment and it says my credit card will be chrached, does this mean that £15.88 is going to be taken out my account stright away?Thanks for your help.Joe
View ArticleCreative Cloud Membership
I have a Creative CLoud Membership (have had for a long time) but now my software is coming up "X days left on Trial software" or "0 days left , do you want to buy software". What gives??Thank you...
View ArticleUnable to Open Adobe Muse - Creative Cloud Membership
I can no longer open Adobe Muse. When I attempt to open Muse I get a window asking for my login information. Once entered I receive "An unexpected error occurred processing your request. Please try...
View ArticleAre there additional symbol libraries available as downloads from Adobe? I'm...
Are there additional symbol libraries available as downloads from Adobe? I'm using AI.
View Article-5000 error
Hi, I'm trying to save a file out of Illustrator but I keep getting this error: "can't save the illustration. you do not have enough access privileges -5000" - does anyone know what could be causing...
View ArticleWhy is my amount of space used different from my Creative Cloud Files Folder...
Why is my amount of 'space used' different from my Creative Cloud Files Folder size? CC is telling me I'm using 93% (18.6GB of 20GB) but my CC File Folder only contains 13.42GB?
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Pricing bug?
Hi, I'm interested in purchasing this software, but I'm finding some real oddities in the pricing. I clicked on the join button in the upgrade section of my creative cloud, made my selection (one month...
View ArticleEncore not available
Hey there, I have just joined Creative Cloud. On my primary mac I have Encore available but on my secondary mac I dont have it or have it available to download. Am I doing something wrong? Many thanks...
View ArticleLog in problem
My Adobe Application Manager will not let me log in. Two things have happened. 1. The Application claims I have no internet connection. (Clearly I do)2. Wrong password. Well, I logged in here with my...
View ArticleChange Application Installation Directory
I have a pretty small SSD and would like to install some of the applications to another drive. It seems that Creative Cloud's Application Manager does not have this option? Where can I choose WHERE the...
View Articleno templates in menu list (Encore)
I was creating a DVD menu in Encore following the training article and got to the part where I would select a DVD menu from a list of menu templates included with Adobe Encore; there was no list of...
View ArticleJe n'arrive pas à créer mon compte CC EDU. I can't create an edu account.
Je n'arrive pas à créer mon compte EDU. A la deuxième étape, (dites-en davantage à propos de votre institution, l'application s'arrête et je reçois un message d'erreur me disant que ma commande n'a pas...
View ArticleI am not able to purchase Creative Cloud, From India
I am not able to purchase Creative Cloud, From India please do the needful
View Articlecan't use photoshop
How can i get the number code to use my month- to-month pogram that i've purchased?
View ArticleIs it possible to change the school info on my account? (Student/Teacher...
Hi, I was wonder if I could change my school address/info on this account since I don't have any RECENT paperwork from the homeschooling program I'm in. Fortunately I do have something recent from my...
View ArticleCreative Cloud download problem
The link I was sent (http://www.adobe.com/go/ols_au_login/) to set up my creative cloud account only brings up an adobe error??
View ArticleMy wife is a teacher. Can she buy a creative cloud licence using my Adobe ID,...
Hi,I have an Adobe ID from my copy of elements 9 and trialling software from the Adobe website. My wife is a teacher in the UK and looking at the Adobe site, is eligible for the education discount....
View ArticleWhy can't I use any of my apps on a secondary computer?
I never thought I'd have any issues with Adobe, however since purchasing a Creative Cloud Subscription a few days ago I'm having a licensing issue. On my first Windows PC, I downloaded and installed...
View Article(MAC) Trouble going from expired cloud trial after effects to subscription
I bought the student subscription to creative cloud last night after my demo had expired. I run the after effects program and the "your trial has expired" window pops up. I click next, on the bottom...
View ArticlePC vs Mac
My PC recently crashed and I have to buy a new. I'm considering of buying a Mac instead. I was a Mac user long time ago, and pretty satisfied with that and for many years I have used PC now for my...
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