PC to Mac
Hello!I plan to get the free trials of Indesign and Illustrator on my PC laptop this weekend; do they activate immediately? How long are the trials for?Also, I plan to purchase Creative Cloud so I can...
View ArticleHow do I address the Subscription Expired dialog if I already am a subscriber...
I recently updated my subscription account to take advantage of a lower rate plan. When the Adobe rep was helping me switch, they cancelled my existing account and then verified when I setup a new...
View ArticleSome Applications Missing from Creative Cloud Application Manager
I just downloaded the Creative Cloud Application Manager for my free trial. I'm noticing some applications missing. Most notably, Acobat and Premiere. What do I need to do to download those...
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Creative Cloud on 3 Computers
I'm a small-time freelancer, and am about to purchase a second iMac so I can hire a casual designer to help out with the workload. I currently have an iMac + MacBook, which Creative Cloud runs on. I...
View ArticleSeparate stereo track in existing sequence into two mono tracks?
how do i separate a stereo track in an existing sequence into two mono tracks without starting over?
View Articlecreative cloud connection NOT WORKING !!!
i am absolutely disgusted with Adobe service here on the forums, chat and even phone service !!!ADOBE if you are listening please GET RID of your current employees IMMEDIATELY !!!!!!!!!!!!!!!!!!!!they...
View ArticleI try to run Cloud program, get message - can't activate not on internet....
I try to run a Cloud program, get message - can't activate not on internet. I am on the Internet. What do I do?
View Article"Your membership will give you access to everything you see below", but...
Hi I see from the current current cs customers special offer and the non-discounted monthly/annual version of Creative Cloud that on sign-up, it states "Your membership will give you access to...
View ArticleI need help, cannot get any apps, needs serial number
I have a creative cloud membership and cannot get any new apps because it keeps asking me for a serial number when I try to liscence the software. I have tried everything on the forums including...
View ArticleAcrobat Reader a necessity, but not available?
As a paying member of Creative Cloud, I expected to have a full version of Acrobat Reader available to me. Because I run Vista, Acrobat XI (and no other version for that matter) is listed on my AAM....
View ArticleWhy is Premiere Pro still in demo mode when I bought cloud
I purchased the single product from the Cloud and yet every time I open Premiere Pro it says I am on a 30 day demo version. I'm a bit worried in 27 days I'm going to have issues opening the program.
View ArticleNot able/allowed? to start a creative cloud product!
I wasn't at home for 5 days! Now it is not possible to start any of my creative cloud products!I got a windows version!
View ArticleCreative Cloud access not working
Hi, I was not able to access my creative cloud account on my machine yesterday and kept getting the meaage that the maximum activations were exceeded - even though I was not using it on another...
View ArticleLightroom
I just became a creative cloud member but Light room isn't available as an application to download?
View ArticlePackaging files in Illustrator 6
I'm an Illustrator CS6 Cloud member, How do you package file assets like in InDesign? I've read the available bits on the web, I do not see a "Package" function in the File menu as it describes, help?...
View ArticleWhy is the aspect ratio altered when viewing my sample PDF in Safari?
I am wondering if everyone else is seeing my pdf with the apsect ration altered. It looks squished horizontally in Safari. Many creatives view my samples in Safari.I want to make sure they are viewing...
View ArticleHow do I change my selected country from Australia to UK?
I am having problems purchasing Creative Cloud. This is because when I go to type my billing address in the payment section I have been automatically selected as being in Australia when I am actually...
View ArticleCan't download Creative Cloud apps again.
I did a trial of Creative Cloud apps last year, decided aginst it, cleared the apps out of the computer, and was careful to drop out before the month was up. I later (now) decided to go for it for...
View ArticleCan't log in to active CC account
The Creative Cloud connection is not letting me log in. I type in the correct username & password and then it accepts them but doesn't log me in. When I check the cloud menu after that, I still get...
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