Multiple Computers
Can I use apps on more then two computers? I would like to have my apps avilible on work computer, home and laptop.
View ArticleWrong Email
I accidentally put my email address as ending in co.uk and not .com, and now it's asking me to verify my creative cloud application and I can't because obviously this isn't my email to access. Is there...
View ArticleEligibility for the 40% off promo
Hi, I am from Malaysia and I purchsed my adobe web premium CS4 from an adobe authorised reseller. Am I eligible for the 40% promo?? Thanks
View ArticleTrial version won't convert to cloud
my photoshop software (previously used in trial mode) is asking for a serial number to continue. Note software not used in trial version is fine. I have uninstalled the photoshop and tried to...
View Articlecan't acces my account and adobe tecs can't get onto my computer to help
can't acces my account and adobe tecs can't get onto my computer to helpsupposedly have tecs working on the problem but haven't heard back from anyoneapplication manager reads download error. press...
View ArticleSubscription issue.
I keep getting a message that my subscription has expired even though i signed up for a year. I recently got charged for this month. What's wrong?
View Articlephotoshop frozen.
My Photoshop on my Creative Cloud is frozen. What do I do? My first inclination is to re-download Photoshop; is this possible?
View ArticleAdobe Application Manager Not Recognising Installed Applications
Hi, I've just launched adobe application manager for the first time on a month or 2 and it no longer knows that I already have photoshop, illustrator and fireworks installed, and therefore I cannot...
View ArticleOut of date InDesign files
How do I get rid of unwanted InDesign files? I have several similarly named files created as I learned how to use InDesign. I only want to keep the correct one. But I can't seem to get rid of the...
View ArticleDoes my CC with PS allow use on laptop and desktop?
Does my license allow me to download CC with PS to both my laptop and desktop so long as only one machine is used at any one time?
View ArticleProduct numbers in Creative Cloud?
I have opened and activated an Creative Cloud account 29 days ago but XI pro is asking me for a product number even though it is signing me in with my adobe account?
View ArticleI have deleted apps, but they appear as still installed.
I delted indesign and after effects, the download manager still shows them as installed. I would like to reinstall them for a new project, but cannot. I recently renewed my adobe cloud subscription,...
View ArticleApplication manager will not open
Message comes up saying; OS does not meet the min system requirements for this installer 10.6.0
View ArticleUpdate Fails
We have reinstalled Indesign and Photoshop but still will not allow update. Applications work, but would like to update. Have tried downloading as well as the Adobe App Manager and no results.
View Articlecan i delete a team cloud seat that was added after initial purchase and keep...
can i delete a team cloud seat that was added after initial purchase and keep initial disccount?
View Articlehow do i move creative cloud from windows to mac
how do i move creative cloud from windows to mac
View ArticleCan't download product??
I'm logged into my creative cloud team account, and I see no option to download any product, I only see an option to purchase. Why? Any help is appreciated.
View ArticleCreative Cloud paid monthly - do I get a tax invoice each month?
With CC pay by the month (12 month contract) do you automatically get sent / emailed / have access to a tax invoice with all costs on it? This is a requirement of my employer. Also, is it possible to...
View ArticleCan't open Application Manager or Application Manager Install??
Been having issues with Application manager for almost a week... Upon trying to open it, the app freezes and nothing can be done. Searched the forums and figured the best thing to do was a manual...
View Articleallowance for already existing customers
Hello, we're a media agency and using 2 accounts/licences in the cloud. Today I want to order a new (3rd) licence and now we see that we pay the full price for both cloud licences. I think that's...
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