I updated my credit card details after my card expired to reactivate my subscription to Photoshop CS6. This went through fine and I was given the message that my subscription had been reactivated. However when I try to launch Photoshop the Application Manager says I need to renew my subscription. When I go online to 'My Subscriptions' my Photoshop subscription is listed as being active.
I have spoken to several online representatives on the chat after being passed about several times over the period of an hour. The last person I spoke to said I need to wait 5-6 hours for it to become active. I have now waited for 8.5 hours and am struggling with what to do next as I really need Photoshop to be back up and running so I can get on with my work.
I did read something on another thread about having to wait 72 hours. I sincerly hope this is not the case.