2 accounts, 1 Adobe ID
Hi, Just purchased a second Creative Cloud membership so that I can run on three computers simultaneously. I used the same Adobe ID so that I could get the $29/mo. price. Now my third computer says...
View ArticleDeciding On Cloud
I presently have PS CS5.1 and Lightroom 3.6. I am using XP that is why I stayed with LR 3. My question is what advantage is there to going to Cloud (beside the available apps) and will I have an...
View ArticleAfter credit card update my Photoshop subscription won't work
I updated my credit card details after my card expired to reactivate my subscription to Photoshop CS6. This went through fine and I was given the message that my subscription had been reactivated....
View ArticleChange Application Installation Directory
I have a pretty small SSD and would like to install some of the applications to another drive. It seems that Creative Cloud's Application Manager does not have this option? Where can I choose WHERE the...
View ArticleWe are currently having issues fetching the applications and services list.
Is there anywhere to get an ETA or some sort of status update instead of wearing out the refresh button?
View ArticleApp says it is up to date but will not launch, help!
I attempted to use the Indesign app in a free trial this week but was not able to do more than just install it. I purchased my creative cloud membership today and have downloaded and opened a couple of...
View ArticleHow do I share files via cloud with my teammates?
I believe that the Creative Cloud allows team members to share resources. I thought this meant we'd have a shared space in the cloud where we could see each others folders and files. Any advice on...
View ArticleLicense Software every time I run a Creative Cloud App?
why does this happen? it may have started doing this maybe a week or two ago and i cant figure out whats wrong. every time i open up flash cs6 it asks me to license the software via signing in to my...
View ArticleHow does Creative Cloud for teams work with staff who work in two locations...
How does Creative Cloud from teams work with staff who work in two locations i.e. in the office and home?
View ArticleWhat is the timeline for Creative Cloud availability for South Africa?
Will it happen any time soon? I'd really like to subscribe to the service, but since it is not yet available, I was hoping to know if there is in fact a timeframe. Thanks!
View ArticleAdministrator Rights To Run Creative Cloud Suite Products
Hi. In our organisation we don't allow our users to have administrator rights on their machines - this is just security policy. From CS6 Adobe have taken a decision to only allow their products to run...
View ArticleWhy does everyone at my work loose their internet connection when I update...
Why does everyone at my work loose their internet connection when I update Adobe Cloud Products? We are on a 20mb broadband connection and there is around 20 people using computers at my work but when...
View ArticleNeed Solution to Program getting stuck on hand tool
Occasionally the curser becomes stuck on the hand or move tool. I can click on other tools but they do not respond. The system is not completleyfrozen, just the curser/tool. The only way to fix it...
View ArticleAnyone else barely make it past Terms of Service?
I already had an Adobe ID, so, thought it'd be simple to get signed onto this new Cloud thing from Adobe.First, it prompted me for my birthday.. no big deal.. I obliged. Then, it showed me these "Terms...
View ArticlePremiere CS6 Trial ++ Cloud Trial ??
Two Enquiries: Quick question about the 30-day trial offers. If I try out the downloaded version of Premiere Pro CS6 for up to 30 days,will it void my chances of also trying the Creative Cloud for a...
View ArticleHow do I swap my individual creative cloud license for the educational...
How do I swap my individual creative cloud license for the educational discounted cloud license?
View ArticleWhat application in Creative Cloud do I use to quickly cut and upload a video?
I shot video of my son pretty often, and then I want to quickly cut it and upload it to the internet to show relatives. What do I use for that? In neither Bridge or Lightroom there are any tools like...
View ArticleProblem accessing Team Admin Console
I'm unable to access the Team Admin Console at https://adminconsole.adobe.com. I can get as far as to the login stage, but after that I get the following error message: "We're sorry, but something...
View ArticleSaving out of CS6
Since I upgraded from CS5 to Creative Cloud with CS6, I have trouble saving files out of CS6. The app will actually save the file, but the progress bar hangs up at about 75% complete, with a spinning...
View ArticleIs it possible to create a limited upload account to cloud storage?
With NAB around the corner I'm editing some news video from the event. What I was wondering is, is it possible to give my videographer a upload only account to my cloud storage for all the footage from...
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