Quantcast
Channel: Adobe Community : All Content - Adobe Creative Cloud
Viewing all articles
Browse latest Browse all 69432

Download appears corrupt - installing to Windows XP and Windows 7 Pro 64bit

$
0
0

I have tried to install Photoshop, Illustrator and InDesign onto 1 Windows XP computer and 2 Windows 7 computers and in every instance I have received the message "download appears corrupt.  U43M1D207 error.  I have combed the FAQ's and a lot of other mostly MAC users are receiving the same errors. 

 

I have downloaded the Creative Suite cleaner and have used it multiple times on all the computers with the same failure over and over again. 

 

I have also gone to Adobe Downloads and ran the patched Adobe Application Manager and still no luck. 

 

In one FAQ a tech tells people to go to the trial versions and download those and then sign in and the subscription will appear.  On 3 of the computers this worked, but on the third computer I started today, the subscription box never showed up even though I logged on with the employee's cloud subscription ID. I downloaded three of the applications only to have to go back and un-install the applications because it asked to either run in trial or supply a serial number.

 

On my fourth computer running Windows XP I downloaded Photoshop extended just fine and Illustrator, but there's no selection for InDesign, so I can't download it.

 

Last night I sat on a chat session for 30 minutes only to find out that there were no tech's on duty only customer support and she said that I would need to call in on Mon-Fri.  I can't wait until Mon-Fri as I need to do this off hours.

 

I'm at the end of my rope with aggravation and I have 7 more computers to go and they are scattered around the USA. 

 

If anyone has any idea what may fix my dilemma I would surely appreciate it!  Thank you in advance.


Viewing all articles
Browse latest Browse all 69432

Trending Articles