Originally posted in the Premiere Video Lounge, so I thought that you guys could comment on specifics and ADOBE could take note of what actual customers want
(PLEASE no rants or off topic discussions there are plenty of other Adobe bashing / supporting threads out there) .......... Many thanks.
As a video editor I only want software that is of use to me in my activity, namely an equivalent to the CS Production Premium Suite: -
Adobe Premiere
Adobe Encore (which is now dropped but customers still require media on disc)
Adobe Audition
Adobe After Effects
Adobe Photoshop
+ export plug-ins (media encoder etc)
What I would like is for Adobe to bundle this software together as say,
"Adobe CS 2013 Video"
and to make them available with a perpetual license.
What I do not want is: -
- non perpetual licensed software,
- to pay vastly more than users in the USA for the same product, excluding local taxes
- all the software on the present CC model
- to buy other producers software (Edius, Hitfilm, Nuke, Vegas, Media Composer, Corel etc)
Now to help with Adobe's cash flow I do not mind paying a monthly subscription to just as long as: -
- The subscription cost over a period of time equal to the historical CS suite version upgrade timescale is the same as I would pay for the update in one lump sum
- The subscription cost is the same worldwide excluding local taxes
- That Adobe guarantees not to remove features from any of the software products within the suite purchased
- That Adobe guarantees to release reasonable product updates during a calendar year
- That Adobe adopt a service level agreement with its subscribers to resolve software bugs within a three month period after having been notified of the bugs by the users
Adobe management, this is what I want, please make your sales model flexible enough to enable me to buy your software.
Also can I suggest that Adobe management listen to the customers, you have to report to your shareholders and make profit, but it is us, the customer who actually buys your products and we really do not want to take our business elsewhere.
As a typical CS upgrade cost would be $600 every two years then I would be willing to commit to say four years for a monthly subscription cost of no more than $25 provided that any cost increase was limited to inflation costs with a maximum increase of 3% and of course as long as all the t&c's I listed above are also included
OK, guys this is what I want what do you want?
Col