Refund
Hi, I had purchased a creative cloud subscription but cancelled the subscription within a day. Now the Customer Service desk is saying that the subscription is cancelled but refund cannot be processed...
View ArticleCreative Cloud Desktop using Discrete Video Card?
Creative Cloud Desktop is designed to always be running. But for laptop users, I find one serious flaw: Creative Cloud Desktop causes the computer to switch to the Discrete video card, which means the...
View ArticleAdobe Premiere CC crashes every ~10 seconds
Hi, today I installed Premiere CC and After Effects CC on a computer at work. Here are the specs of the computer. BIOS: BIOS Date: 01/10/13 08:20:50 Ver: A12.00 Processor: Intel(R) Core(TM) i7-3770 CPU...
View ArticleCan I add e-learning suite to my Creative Cloud account?
First time using Adobe website, and i have found it frustrating just to try and find how to send an email to someone. I clicked contact me and it sent me round the houses. All I want is an answer to my...
View ArticleFlash plugin not found. To view Flash in live view install the firefox flash...
I have firefox installed and the flash plugin enabled. everything works fine in the browser but in dreamweaver cc I get this message when I use the live view button. What do I do?
View ArticleDoes Adobe have an equivilant to the storyboard program "Springboard"?
June 28, 2013 I don't want to do e-learning, so Capitavate wouldn't work. Springboard looks right, but they've not had any updates or forum postings since 2011.
View Articleun-installed applications still shows as "Up to date" in Creative Creative...
I uninstalled Acrobat XI Pro with the intention or re-installing it, but I cannot re-install it becasue the Creative Cloud Apps window shows that this is "Up to date" (Similiarly, Lightoom 5 is already...
View ArticleI cannot download CC Apps
I have just subscribed to Creative Cloud and cannot dowload apps because Adobe Application Manager is corrupt. I have tried to re-install but that fails too. I cannot find Adobe Application Manager...
View ArticleNo perpetual licenses are you serious?
I just head that Adobe was planning to abandon its perpetual license in favor of an on line only rental program. At first I thought that this must be a joke. I have been using adobe products for 18...
View ArticleOur Adobe software aquisition requirements
Originally posted in the Premiere Video Lounge, so I thought that you guys could comment on specifics and ADOBE could take note of what actual customers want (PLEASE no rants or off topic discussions...
View ArticleNo apps panel in CCloud
Installed CC, started it, applications panel does not appear, just circling dashes indicating to wait. In other words: no installation possible.Help
View ArticleAbono en el Creative Cloud
**sorry for the mistakes spellings, and stoy using google translator** I signed a creative cloud, and uh paid the first month without problems, but the second month I get a message of cancellation...
View ArticleAdobe Creative Cloud nothing but problems so far...
First of all. I am asked to sign in and accept agreements multiple times a day, almost everytime I open a program. The creative cloud application sign me out constantly. Second, my programs all hang...
View ArticleAdobe Download manager error installing
Im having problems downloading the adobe application manager, it says there is an error contact admin, but I dont know how.
View ArticleHelp please Photoshop CC fails to initialize
I am trying to use photoshop cc for which i paid a annual license a few weeks ago without success. From the logs Iunderstand that installation went well but i cannot open the application. The answer...
View ArticleI Must Be the Only Lunatic Who Loves This New Subscription Model
That may sound nuts, but here's the reasons: I used to pay $600 every 18 months to upgrade my Production Premium Suite. Now I pay $600 every 12 months and I get everything which is something I've...
View ArticleKein Zugang zu meiner Cloud
Hallo, seit 2 Tagen habe ich keinen Zugang mehr zu meiner Cloud. Ich gehe mit einem UMTS Stick mit HDSPA ins Net. Der Server meldet mir immer "unbekannter Serverfehler / Zugriff auf mein Konto derzeit...
View ArticleWhy Creative Cloud for Europe is so expensive?
Just curious why the price of Creative Cloud for Europe is 60% higer? Okay, maybe there are some taxes etc but World of Warcraft online game with the same business model charges pretty the same for...
View Article