Photo Flashes to Black When Magic Wand is used. HELP
I rececntly purchased a new computer. I went from windows 7 to windows 8 now I am having issues using any of the tools such as the transformation tools, paint bucket, select area, magic wand.. any of...
View ArticleSubscription
Hi, If I sign up for the After Effects annual subscription of $49 a month, can I cancel the subscription at any time throughout the year? Thanks Lisa
View ArticleWill my existing Ps CS6 plugins work in Ps CC
I have nik color efex and portraiture for photoshop cs6 will these be transferable to photoshop CC?
View ArticleCreative Cloud signup doesn't recognize my CS5 serial #
I'm trying to signup for the $29/month Creative Cloud deal for CS3 and later. I found the serial number of CS5 from where I registered it on Adobe.com (so I know it's the correct #) and when I enter...
View ArticleCannot Complete the Download
I have been trying to download any porgam through the cloud and ocne it reaches "99% Downloaded" it cycles back to 0% downloaded and restarts. I'm on a windows machine with full admin control. Anyone...
View ArticleWhy do I continually have to sign in?
First, I thought Creative Cloud could be used without internet access, all the time? If I have to continually sign in, everytime I start the app, it looks like internet is mandatory. Is it? Second,...
View ArticleCreative Cloud InDesign Crashed, Now Requests Serial Number?
While working within InDesign, it crashed! I loaded it back up but instead of letting me in, I'm now being prompted for a serial number. I tried to talk with chat support but that's not working either....
View ArticleMP4 would not play
I uploaded an MP4 file to my cloud space, it would not play. It played fine on my desktop and on my NLE.
View ArticleWith Creative Cloud, Can we run apps on two computers at once?
I'm thinking of jumping from Final Cut Pro to Adobe Premiere Pro CC. Currently I run Final Cut Pro on two Macs. I often have one processing video segments, while I work on the timeline on the other...
View ArticlePurchasing CC from Indonesia
Hi, my name is Satya and I live in Jakarta, Indonesia. I'm using my employer's subscription who lives in USA to able to use CC. Due some reasons the company cannot continue running the business and...
View ArticleCan not acces to all Creative Cloud Services
I have Creative Cloud for teams account but can not acces to all Creative Cloud Services like Digital Publishing Suite
View ArticleProblems with Updating Both Illustrator AND InDesign
Okay. I'm aware that this is a topic that's been done to death but I haven't found an answer that yet fixes my problem and 'chat' support were less than no help.Plus I'm in the middle of a working day...
View ArticleAdobe download manager won't update Error A12E5
I just signed up for Creative Cloud and the Adobe Download Manager won't update. I already have the program installed and its just trying to update but after around 5 minutes I get an error stating...
View ArticleStudent Creative Cloud - Photoshop CC
Hello! I am a student subscriber of Adobe Creative Cloud. I would like to download and install the new Photoshop CC but it seems that the only Photoshop version that I can get from the Application...
View ArticleNew CC apps from Creative Cloud
I just watched a new webinar from Terry White announcing the new branding and 15 new apps for Creative Cloud members. I'm an early subscriber and he mentioned cheaper rates than I'm paying? This upsets...
View ArticleSubscribe now or after the 17th
Last year I downloaded CS6 when it came out. Now with the CC if I do the update, do I have to download another CS6 or will I use the same app that is already on the computer? I know I'll have to join...
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How to suscribe to creative cloud from Latin America?
Hi, I'm a resident in Guatemala, Central America. I would like to suscribe to the Adobe Creative Cloud, specifically for Photoshop CS6, but I can't because Adobe doesn't like my credit card, which is...
View ArticlePS6 and the cloud
I have PS6 loaded on my computer. If I decide to subscribe to the cloud will I still be able to use PS6 in case I decide to leave the cloud after a year?
View ArticleCannot open photoshop
Hi, I am using my Mac Pro with photoshop.My trial of Photoshop CS6 Extended had ran out,so I buy Creative Cloud today and want to change for it.However, after I bought CC online,I try to open my...
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