3D issues with 2007 iMac and Photoshop CS6
Hi, Prior to the 13.1 Cloud member update, the 3D engine worked on my 2007 iMac with a 128VRAM video card. With the upgrade it no longer works. Is there a way to return to the pre-update state? From...
View ArticleI have a CC account and have paid, but I can't download products
I have a CC account and have paid, but I can't download products Why?
View ArticleTutorials not playing on my iPad
Tutorials not playing on ipad using both safari and Crome..Can anyone help?
View ArticleProblem with buying subscription for Creative Cloud
Hello, I'm looking to buy subscription for CC, but I've a problem. I'm student living in The Czech Republic and CC for students isn't available for our country. I've also bought in past Creative Suite...
View ArticleHow do you get the extras for Photoshop, Illustrator etc. that are only...
I've seen many places mention extra features available only to cloud members, but where do you find them?
View ArticlePayment Confirmation in Danish?
Hi I got the usual email payment confirmation for the cloud membership totay - but in Danish. Wondering if that's spam or if Adobe could please resend in English? Thanks, Astrid
View Articleyou're not allowed to share this kind of file with Creative Cloud
Does anybody know how to share video with collaborators on the cloudI thought it was made for it…but when I try to share a mp4 file this message pops…thank you for your help regardsNicolas
View ArticleGeneral problems with CC!
My troubles started in Dec 2012. A paid normally my subscription, but on the website it viewed like my subscription is expired and I have 30 days to renew it.I manually paid the following bill, the...
View ArticleSpinning blue blocks on third step of Joining the Creative Cloud
I am trying to subscribe to the students version of Creative Cloud as I am busy doing a three year degree in Interior Design. The page here https://creative.adobe.com/join/edu is stuck on the thrid...
View ArticleRenew your subscription keeps popping up even though Adobe received my last...
I started up Photoshop CS6 today and immediately received a popup window from Adobe entitled "Renew your subscription". I have Creative Cloud 6 purchased at the end of August and my last payment was...
View ArticleCreative Cloud with CS5?
So, I have Creative Cloud installed on my computer, and I left the installation of my CS5 box set activated on the computer. When I installed on my macbook (I understand you get 2 activations per...
View ArticleMultiple, restricted permissions
I have no programming background - I volunteer for a school. We have a database (can be Access or Excel - doesn't matter) that lists students service hours and is a dynamic database. Currently,...
View ArticleSubscribing to Creative Cloud vs. running old programs
Hello, I'm currently running Adobe CS 4 / 5 Design Premium. If I would subscribe to the Creative Cloud Membership at the special price offer, would I still be able to run my old programs like...
View ArticleCreative Cloud - Cannot Apply Tax Exemption
Is any other tax exempt entity (education, government, non-profit) having trouble paying for Adobe Creative Cloud service without paying tax? I have jumped through hoops and spoken with nearly...
View ArticleCan't create a Team Administrator Account at Creative Cloud
I'm trying to create a team administrator account but it freezes at the point where I have to enter the name of my team an amount of members, I try it from a mac, linux and windows machine, use google...
View ArticleCreate a Team Administrator Account
Hi, I am trying to create a Team Account, and I cannot get past step 2. I choose the number of members, and my team name, and the continue button remains disabled with the the processing animation next...
View Articleproblems making pdf's
an hr or two ago i purchased a creative cloud membership and went and update my acrobat to the latest version and am trying to make a few pdf's from some jpg's but it is now telling me that i have to...
View Articlesyncing issues with a Dreamweaver template
I have an issue with a Dreamweaver template - it is not uploading properly to the Business Catalyst site. I've tried FTPing it as well but it still doesn't work. The template works fine in Dreamweaver,...
View ArticleFolder sharing?
When are we going to be able to share folders in Creative Cloud? This feature has been promised for a while but so far nothing.Unfortunately, not having the ability to share folders makes the system...
View ArticleCan not purchase creative cloud for Australian Student
Please help .... I am a Student in Australia trying to sign up for the 1 year contrct with Adobe on the Creative Cloud ...When I first go the the Adobe Australia site I am able to see that I can buy...
View Article