My creative cloud subscription is not working!
I keep getting a "renew your subscription" prompt. I enter my id and it says my account is activated "click continue to us your product". I do so and the process repeats. I have a one year subscription...
View Articlecreative cloud renewed - status active but AAM & tools says expired!
Yesterday I renewed the creative cloud subscription. Status in the web is active but the AAM says expired. Support is not directly reachable. (although subscription; great support!) Can someone help?
View ArticleCannot update credit card info for Creative Cloud subscription
I have already been to the FAQ and followed the instructions outlined here: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html#id_41289 There...
View ArticleHow does Acrobat.com relate to Creative Cloud?
I just joined Creative Cloud thinking that PDFs I uploaded would sync with the Adobe Reader iPad app and that PDFs I read within the app would sync back with annotations, etc. However, I now noticed...
View ArticleCreative Cloud (education) Subscription
I recently purchased an education subscription to Creative Cloud CS6 and downloaded several tools. My subscription was just approved and the link to activate the subscription is again asking me to...
View ArticleConfirm email address
Can you help please. I have resistered my subscriptipn account. It now requires me to validate my email address by clicking link from their email. This does not seem to work. Thanks
View ArticleHave Creative Cloud Store My Login Password
I have a subscription to the entire Adobe Suite and have Creative Cloud setup on my computer, but every time I restart, I have to reenter my password. Any way to resolve this hassle?
View ArticleAdobe Application Manager says InDesign is up to date, but it's not installed?
I had a trial version of InDesign and Illustrator, and the application manager insists that both are up to date, so I cannot install them. However, neither of these programs are installed on my...
View ArticleNew cloud download
I have down loaded all the apps I want from the creative cloud site, Lightroom works but Indesign crashes on loading and Photoshop says the file is locked. Any suggestions?
View ArticleInstalling my Creative Cloud apps in my new computer: they are trial versions!
I have just purchased a new iMac. I didn't want a Time Machine copy because I wanted to install from zero.When I have opened my Creative Cloud account and got ready to download i've seen something...
View ArticleCloud isn't showing the same number of apps on different computers
I have two computers. A Windows 7 64-bit desktop and Windows XP 32-bit laptop. After logging into Adobe Creative on my desktop and laptop I see different numbers of apps. On my desktop I have access to...
View ArticleCreative cloud in Croatia
I would like to purchase Adobe cloud with all including softwares.I live and work in Croatia. Can I do it, because I dont see Croatia in supported countries list? And if not when will it be possible?
View ArticleInDesign installation problem - requests serial number
I just subscribed for Creative Cloud in order to get Photoshop and InDesign in particular. Photoshop works, but I cannot get InDesign to function. When I try to start the application, it says my trial...
View ArticleBuying from an EU VAT registered company
I want to sign up for a Creative cloud membership. Obviously the membership is sold by Adobe Ireland (I can guess this by the 23% VAT rate). In this case the normal procedure for VAT registered EU...
View ArticleSelect another harddisk than C: to install Adobe Cloud
Hi,I cannot choose another harddisk than C: for installing Creative Cloud. I have a flash memory C: harddisk (110 Go), hence quick but limited capacity, I would like to install Cloud on D: but the...
View ArticleWindows 7 Running as Administrator & Allow Program to Make Changes Popup
Before someone tells me this question is posted elsewhere; I already know that. I've spent hours trying to figure this out. and have yet to find any answers that have helped. The only way I can save...
View ArticleApplication Manager issues and repeated error messages on use of more than...
HI, MY first post and my adobe Mnaager won't update as it keep saying: "Adobe Genuine Software Validation Failure. The Product you are trying to install is not an adobe genuine software and appears...
View ArticleApplication hangs on the screen of license agreement?
Why after installation, the application just sticks to the screen of license agreement? ~ and the screen even looks 'imcomplete'. I can only click on 'Cancel', because 'Accept' won't go anywhere.....
View ArticleI cannot locate and turn off the auto renewal buttom
I want to cancel my adobe creative cloud subscription(i will be coming back sometime next year, but i have other important things to pay for) and i cannot locate the autorenewal button to turn it off
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