Creative Cloud Problem - Photoshop and Illustrator both need licence keys for...
My creative cloud now works great ever since Adobe fixed it. However two of my programs still do not work right. Photoshop and Illstrator both need a licence for some reason and does not let me use the...
View Articlehow do i re-send an invitation to creative cloud?
when i hover over status 'acceptance pending' no option comes up to re-send invitation - what do i need to do?
View ArticleSubscription info
Hi I have (2) independent subscriptions online and just checked that I qualify for the $29.99 mo for the first year. When I join the new subscription, does the old one automatically get canceled? I...
View ArticleUpdating photshop from Creative Cloud to 13.1.2 I get an Error
Hello, I have been trying to Update Photoshop CS6 with Creative Cloud, to 13.1.2 an every time I get an error "Error Code: U44M1P7". I have Uninstalled it and reinstalled it twice ( removing Prefrences...
View ArticleAdobe Application Manager Not Recognising Installed Applications
Hi, I've just launched adobe application manager for the first time on a month or 2 and it no longer knows that I already have photoshop, illustrator and fireworks installed, and therefore I cannot...
View ArticleWhere is Adobe Premier Pro?
I just purchased Adobe Creative Cloud. Then when I go to the Apps and Services page there are 22 programs to choose from for download. But no sign of Adobe Premier Pro (or any other version of Adobe...
View ArticleI have my creative cloud blocked because, i just want to pay and have it...
I have my creative cloud blocked because because i did not pay one month the subscription, i just want to pay and have it working again. I need it to work.
View ArticleAdobe Creative Cloud application manager asks for daily login
Hi, While I am I am at home or work, I can easily login to my Adobe Cloud services, in two months I'm going to be on a boat in the middle of nowhere with little, if any, Internet access. I will need to...
View ArticleClik here to view.
How to suscribe to creative cloud from Latin America?
Hi, I'm a resident in Guatemala, Central America. I would like to suscribe to the Adobe Creative Cloud, specifically for Photoshop CS6, but I can't because Adobe doesn't like my credit card, which is...
View ArticleSeveral applications stall at 99% downloaded in the Application Manager
I'm trying to download using the Application Manager. Some of the apps have downloaded and installed just fine. But some of them (for example: Premier, Illustrator) simply stall out at 99% downloaded,...
View ArticleAdvice re: new laptop for CC suite
Hello: I am about to order a new laptop and am hoping someone could give me their thoughts about my purchase. I've called Adobe but they weren't really all that helpful and I posted on an Intel forum...
View ArticleLaunching apps, get "renew subscription" /serial number ????
I have been trying for hours...hours.... to get my photoshop to launch. I have a cloud subscription, and have checked to see that everything is up to date and paid in full. First, I get a window saying...
View ArticleEuro and US Dollar when buying Adobe Creative Cloud
Hello, Here is my issue. When i select to buy the Adobe Creative Cloud, i check at the left bottom corner "US Dollar", and so the price is changed. But when i click "Join", the amount is in euro and A...
View Article(MAC) Trouble going from expired cloud trial after effects to subscription
I bought the student subscription to creative cloud last night after my demo had expired. I run the after effects program and the "your trial has expired" window pops up. I click next, on the bottom...
View ArticleADOBE ENCORE WON'T WORK
HELLO WE RECENTLY PURCHASED THE ADOBE PRODUCTION SUITE FORM THE CREATIVE CLOUD OPTIONS AND ALL SOFTWARE HAS BEEN DOWNLOADED AND INSTALLED HOWEVER, ENCORE CONTINUES TO PROMPT THE SERIAL NUMBER. IS...
View ArticleI am being billed for Creative Cloud twice
Hello, I just noticed, that I have been billed twice for my Creative Cloud abonnement. On my account it is said that the two bills are both for the time between 30.12.2012 and 29.01.2013. Could you...
View ArticleUpdate failed on AAM for a number of apps U44M1P7
Photoshop CS6 13.1.2 for Creative CloudAdobe Extension Manager CS6 Adobe Bridge CS6 all with the error U44M1P7 I tried manual installation and the updates also failed.
View ArticleHow to watch videos in Creative Cloud File Manager (website)
I recently uploaded a .mov to my Creative Cloud. Is there a way that I can watch this video on the site without downloading it? Do I need to encode the video a certain way. If this is not a feature,...
View ArticleRestoring previous versions of a file
Is there a way to restore previous versions in CC? Basically, I was working in a Word file and accidentally overwrote it but didn't realize until a few days later. I know this is something that Dropbox...
View Article