Can I have a shared storage area on my Creative Cloud for Teams?
I want all of our users to share one Creative Cloud storage area so we can all get to the same PSDs. Is this possible?
View ArticleUninstall help needed. Cloud help needed
Bought cloudApplication manager wouldn't work.Was given link to CS6 Master Collection to download. At 91% install, it froze.Tried to uninstall using adobe CS cleaner tool so that I could try again. No...
View Articlemy creative cloud subscription has been taken over by somebody else
I've been in customer service purgatory. Am feeling desperate so came here for help. My case # is 209864626.In October I purchased the Adobe Creative Cloud for $19.99 a month (using the educational...
View ArticleIs there an educational plan for Creative Cloud outside the US?
I am a university professor at PUC-Rio, Brazil. Some years ago I bought CS4 Master at educational price. Is there an educational Creative Cloud plan for me?
View ArticleWhere is the update log?
Hi, I've received a number of updates recently, and I cannot locate an update log to find out what's been changed? The most recent update today was for Photoshop CS6. Where can I locate an update log...
View ArticleAfter updating my Creative Cloud billing info, I can't open any of my...
I lost the credit card that was on my Creative Cloud account. Tried to fire up Photoshop and was prompted with the screen to update my billing info. Updated my billing info and was told everything was...
View ArticleCreative Cloud-Abonnement is now tryout applications
Hi, ihave a Creative Cloud Abonnement but since january 2013 all my applications are only tryouts. What went wrong?
View ArticleWhy are certain bills not showing up under order history?
I've been purchased Adobe Creative Cloud since October 2012.And if you go into my account, and go to order history, it only shows the bill for the month of October 2012. November 2012 and December 2012...
View ArticleIllustrator not updating
Hi,My home version of CS6 Illustrator won't update. I must've tried 10 times last night. It goes through all the motions, then simply says "failed." Any ideas? Usually when something like this happens...
View ArticleHow can I manage to download illustator at Application MAnager?
I have tried to download Illustrator at the Application Manager several times the last days, but I always get an "install faliure" message after 16 to 18% of the download.The message about the faild...
View ArticleAi & Ps icons changed to trial versions on PC
Ai & Ps start up icons have reverted to 30 day trial versions on my PC. Monthly subs all paid up, how do I remedy this?Cloud member for 4 months...never even had the trial version on this PC.
View ArticleNot able to update to Photoshop 13.1 Grrrr....!
I am a little frustrated, nothing too dramatic, but just a bit irritated. I am creative cloud user. I got the Illustrator update no problem through the application manager, but my Photoshop rests at...
View ArticleCreative Cloud / Photoshop CS6 membership & plug-ins
Does Crative Cloud / Photoshop CS6 membership include all ongoing plug-ins
View ArticleAdobe Application Manager Product in Trial Mode Only
I have a membership to Adobe Creative Cloud. My membership has been confirmed as paid and active. I have already tried uninstalling all of the software, applying Adobe Cleaner, and reinstalling. Upon...
View ArticleCreative Cloud products revert to trial on Windows system
I have the same problem on my PC. Everymonth I lose Acrobat, Illustrator, Photoshop and Bridge. (The subscription on my Mac works OK...) Are you suggesting that I should un-install and re-install all...
View ArticleCreative Cloud/App Manager won't open Photoshop or Indesign!
My Adobe App Manager won't open my Photoshop or Indesign software. It says that it is updated and everything but won't open! Help!
View ArticlePhotoshop CS6 will not recognize my creative cloud serial number
application manger asks for a serial number, but when i enter the one on my account for my subscription it tells me its invalid. Mutliple calls to support are disconnected. Chat is a 45 minutes and...
View ArticleCan another CS6 user with a different licence access/use my cloud?
Can more than one person access/use my cloud? I want one of my coworkers to be able to access my cloud drive (He has CS6 too) Essentially we both want to work out of the same cloud drive and "Check...
View ArticleViewing RAWs in Adobe Cloud and PST
Is there a means to enable the viewing of a RAW file format in Adobe Creative Cloud files area and/or in Photoshop Touch as a thumbnail? I can see the NEF image if I view the thumbnails in Adobe Bridge...
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